Intuitive Surgical provides you with the opportunity to contact us about questions you may have about our products and/or procedures. As part of that process, Intuitive Surgical collects personally identifying information, such as customer names, street or e-mail addresses, phone numbers, or any other information which, when used by itself or with other data, might identify a customer or visitor to our web site individually. To protect your safety, you should not provide Intuitive Surgical with any personal information that is not specifically requested, such as your personal medical history. We will use the information you provide to respond to any direct question you ask, and we may also use this information to offer you the opportunity to receive notices regarding Intuitive Surgical products or services and to further personalize your experience on our site. Personal identifying information is used only for our legitimate business interests, including complying with applicable laws and regulations. We may share your personal information with our affiliates, business partners, and other limited and carefully screened third parties. We may also provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying or medical information.
Third-Party Web Beacons
We use third-party web beacons from Piwik, Google and GetClicky to help analyze where visitors go and what they do while visiting our website. Piwik, Google and GetClicky may also use anonymous information about your visits to this and other websites to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used, please visit the individual sites: Piwik, Google and GetClicky.
By giving Intuitive Surgical your personal identifying information, you grant Intuitive Surgical, and its affiliates and subsidiaries the right to use this information for reasonable business purposes and in manner consistent with the policies of Intuitive Surgical and applicable state and federal laws. Information provided to Intuitive Surgical by you is not subject to the privacy rule promulgated under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) but may be subject to the requirements of privacy laws or regulations adopted by your state of residence. We do not sell, rent or disclose your personal identifying information or medical information to any third party, except as described in this Privacy and Security Policy. We may contract with reputable vendors to assist us in processing information or delivering the items that our customers order. These vendors are restricted from using or selling the information for any purpose, other than helping us to provide the products and services. Finally, if disclosure of any information is required by law or by an appropriate government authority, we will comply accordingly.
We understand the need to protect children's privacy online (we define "children" as minors younger than 13). We do not knowingly collect or use any personal information from children. We do not knowingly allow children to register with us, order our products, communicate with us, or to use any of our online services.
You may, at any time, remove your personal identifying information from our current customer database. If you have submitted personal identifying information to Intuitive Surgical, and you wish to have it removed from our records, please e-mail us at firstname.lastname@example.org.
By using this web site, you agree not to disrupt or intercept our electronic information posted on this web site or on any of our servers. You also agree not to attempt to circumvent any security features of our web site, and to abide by all applicable, local, state, federal and international laws.
All surgery presents risk, including da Vinci® Surgery and other minimally invasive procedures. Serious complications may occur in any surgery, up to and including death. Examples of serious or life-threatening complications which may require hospitalization include injury to tissues or organs, bleeding, infection or internal scarring that can cause long-lasting dysfunction or pain. Temporary pain or nerve injury has been linked to the inverted position often used during abdominal and pelvic surgery. Risks of surgery also include potential for equipment failure and human error. Risks specific to minimally invasive surgery may include: A long operation and time under anesthesia, conversion to another technique or the need for additional or larger incisions. If your surgeon needs to convert the procedure, it could mean a long operative time with additional time under anesthesia and increased complications. Temporary pain or discomfort may result from pneumoperitoneum, the presence of air or gas in the abdominal cavity used by surgeons in minimally invasive surgery. Research suggests that there could be an increased risk of incision-site hernia with single-incision surgery. Results, including cosmetic results, may vary. Patients who bleed easily, who have abnormal blood clotting, are pregnant or morbidly obese are typically not candidates for minimally invasive surgery, including da Vinci® Surgery. Other options may be available. Patients should talk to their doctors about their surgical experience and to decide if da Vinci Surgery is right for them. We encourage patients and physicians to review all available information on surgical options and treatment in order to make an informed decision. Clinical studies are available through the National Library of Medicine at www.ncbi.nlm.nih.gov/pubmed. For more complete information on surgical risks, safety, and indications for use, please refer to www.davincisurgery.com.
All people depicted unless otherwise noted are models. ©2014 Intuitive Surgical, Inc. All rights reserved. Product names are trademarks or registered trademarks of their respective holders.